The world of consumer products is a customer service oriented world. Actually, thanks to the internet and the fact that any information is instantly available, any business that deals with customers or clientele needs to have high quality customer service.
At Y2Payments, we understand how important it is to have the right customer service agent available when you need them. The world of commerce and sales doesn’t stop for anything, especially if you’re an online retailer. The Y2Payments difference is that we have a customer service associate here and ready to help you, 24 hours a day, 7 days a week.
One of the reasons we try to make sure that we’re available at any point in time is due to today’s retail climate. Customers want to be able to buy what they want, when they want it. The last thing you want to have to deal with is any sort of payment issues.
At Y2Payments we can help you immediately so that you don’t have to wait until the next day to get things solved. We’re even available on the weekend, which means your Monday will be a little less stressful as you’ve been able to take care of any payment issues over the weekend.
Friday evening you decide to look over the Conduit report and you discover something that doesn’t make sense? No problem. We’re here to help! Just give us a call at 888-693-1850. It does not matter the time of day, we’re available and ready to help you understand the report. If there are any problems, our agents are fully capable of taking care of them for you, or knowing what process needs to be followed to get everything fixed properly.
With Y2Payments, you don’t have to worry about being left in the dark or floundering with a payment issue. We pride ourselves on making sure that our customer service is top notch so that you can provide high quality customer service to your customers!
To learn more, contact us today.