Frequently Asked Questions

What is Y2Payments?
Y2Payments is a merchant account company that delivers interchange plus pricing. Merchants using Y2Payments will save a measurable percentage of credit card processing fees and can add that directly to the company’s bottom line.

Who Can Use Y2Payments?
Any merchant that is tired of excess fees and three-tiered pricing models.

What type of Payments Does Y2Payments Work With?
Y2Payments merchants can accept Visa, Mastercard, Discover, American Express, Diner’s Club, JCB, ACH or e-check, Check Verification, Check 21, Remotely Created Check (RRC) as well as Cryptocurrencies such as Bitcoin, Ethereum and more.

What is Interchange Plus Pricing?
Interchange Plus Pricing is government-style pricing, which means our pricing is not a three-tiered pricing model. There are are no “bundled” rates or “qualified” charges and we never charge Mid-and Non-Qualified Surcharges.

How Long Does it Take to get Up and Running with Y2Payments?
We will advise you as to the best solution for your business transfer process, but it can all be done within 48 hours!

How Long is the Transaction Process with Y2Payments?
That depends on your business type. Most merchants qualify for next day funding (NDF). Some merchant types require 48-hour funding. Tell us more about your business and we can be specific on funding timetables.

How Long is the Transaction Process with Y2Payments?
That depends on your business type. Most merchants qualify for next day funding (NDF). Some merchant types require 48-hour funding. Tell us more about your business and we can be specific on funding timetables.

How Does Y2Payments Protect Against Chargebacks and Fraud?
Our sophisticated system intercepts consumer disputes before they turn into a chargeback. Our powerful and comprehensive alert system can even receive real-time notifications to help prevent claims before they turn into a chargeback.

Do you offer training on the Y2Payments Conduit?
Yes, we offer detailed training on our reporting and our Conduit Gateway.

Do you Have Customer Support?
Yes, we offer comprehensive training on our reporting system and have a team standing by to help you 24 hours a day. Just call us at 888-693-1850.

Key Terms
Merchant Services – general term for the financial service that Y2Payments offers. This includes the payment processing, e-commerce, and reporting.

Interchange Fees – this is the fee that a credit card sale costs a merchant. There are fees every time a customer sale is processed with a card.

PCI Compliance – Payment Card Industry or PCI is a global policy to help protect credit card holders. Y2Payments can help you become a PCI compliant company, ask us how today.

Conduit – our expanded payments gateway that allows you to run transactions from over six different payment channels and compile them all in one report. Credit, debit, ACH/EFT payments are processed seamlessly.

Cryptocurrency – This is another word for digital currency. Cryptocurrencies are not affiliated with a bank and work worldwide. Y2Payments accepts this form of payment, but not all payment processors do. We can help you learn what you need to do in order to accept Cryptocurrencies.

FAQs