Your Best Options for Chargeback Protection

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Chargebacks can cost your business thousands of dollars. If you’re unfamiliar with the concept, chargebacks are any transactions that are disputed by the cardholder, and they can seriously affect your numbers. You not only have to deal with the refund itself, but you may also be charged by your processor. That makes finding the right chargeback software a must for your business.

What is Chargeback Software?

For many businesses, the best way to prevent the problem of chargebacks is to manage it with a software solution. Software for chargebacks comes in many different forms and with lots of different features, but all of them are designed to help you track chargebacks and give you the data you need to deal with them before they become a problem for your business.

What is the Best Chargeback Software?

The best software option will be the one that’s right for your business. Typically, you can choose from those that fully manage the process or those that target the various aspects of the process like offering you alerts and data surrounding a chargeback.

Usually, you have three major choices. You can choose one that is a subscription-based model. It’s ideal for small businesses who aren’t quite ready to go with the expense of a fully managed option but want some of the features involved. The next option is a fully managed service that literally outsources chargeback problems to another business. This is a great idea if you’re not quite sure how to handle them. Some companies also offer a hybrid model that allows you to fully manage pieces of the process.

No matter what you choose, the best chargeback software is going to be a solution that’s perfect for the needs of your business. Let us help guide you through the process and find the right solution to meet your needs! Contact Y2Payments at 888-693-1850 to learn more about chargeback software for your company.

Can Chargeback Software Actually Help My Business?


The last thing you want is to have more fees you have to pay out of your profits every single month, but for merchants who experience continual chargebacks, that’s exactly what happens. Chargebacks can be frustrating for business owners. They’re incredibly costly, and they come with some pretty serious negative consequences. Companies looking to offset the potential damage from chargebacks turn to a number of solutions, including chargeback software, but is it really worth it? The short answer is absolutely.

What is Chargeback Software?

If you’re unfamiliar with the concept, software for chargebacks is a way to help you identify the process in its earliest stages. It helps to give you an upper hand. With the best IT chargeback software, you’ll find immediate notification that a chargeback is occurring. Then the software goes on to handle the entire process for you, helping to free you up to run your business.

The Benefits

So, why is a simple piece of software so valuable for your company? Maybe because the rate of friendly fraud is increasing enormously. In fact, many studies have found that 86% of all chargebacks involve friendly fraud. Some studies have even found that 81% of customers will initiate a chargeback because it’s more convenient for them than any other process.

The benefits of software like this are enormous. It means you no longer have to worry about your cash flow. You can begin to see what chargebacks are costing your company in clear terms, which may help you develop a plan for preventing chargebacks in the first place. What’s more, though, is that if they happen, you’ll have the immediate response of the software on your side to help you deal with them the instant they’re initiating, help you stop the problem before it becomes a serious issue for your company.

If you’re looking for the best chargeback software, look no further than Y2Payments. We can help you stop chargebacks before they start. To learn more, contact us today.

Chargeback Management Software: The Right Tool for Avoiding Chargebacks?

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Chargebacks: they’re a serious problem no merchant wants to face today. They not only interrupt your revenue stream, but they also take up your time and energy. While you can fight them, the burden of proof is always going to be on you, and that may lead you to consider a few ways of avoiding these problematic transactions. Some look to  chargeback management software as the ideal option, but is it really the best tool when you’re building a plan for preventing chargebacks?

What Is It?

To understand why chargeback management software is such an important tool for so many businesses, first, it’s important to understand why chargebacks are such a problem. Google the phrase “what are chargebacks,” and you’ll get a quick overview of the issue. Chargebacks occur when a customer disputes the transaction. Often that means retailers either end up with a delayed payment or no payment at all for the goods or services involved.

Chargeback management software, then, is a way to help prevent the problem initially. While every company offers something a little different, typically this type of software involves real-time notifications and alerts as well as automated chargeback responses and representation in cases. Typically it also comes with data management and a better overview of what’s happening with chargebacks in your business.

Is It the Right Way Forward?

Chargeback management software is one of many tools you’ll want to keep in your toolbox to help you stay on top of your business’ needs. Start by looking carefully at the chargebacks that you face on a regular basis. Do others in your industry face the same issue or is this unique to your company? Use the reason codes attached to the chargebacks to help you better understand what’s happening in your business and why you’re experiencing these claims.

Don’t forget to do some research here. Chargeback rules are changing all of the time, as are the regulations that govern them. Read as much as you can so you have a better understanding of these changes and how they might affect your company.

What To Look for In Chargeback Management Software

If you think chargeback management software might be right for you, there are a few things you’ll want to consider. First, make sure the software includes the information you need to track and analyze chargeback activity for your business. Without that data, you may never solve a persistent problem. Second, look for automated chargeback response. It will save you quite a bit of time in the long run, and it may help increase the overall number of cases you win.

Additionally, ensure the software you select is updated on an ongoing basis. Remember that chargeback rules and legislation change continuously, and that means that the software you use to manage them needs to change just as frequently.

Finally, look at every company’s win rate. Most chargeback software programs will show you their win rate average to help you decide whether it’s a purchase you want to make. Some will go as far as offering you a win rate guarantee, though not all are willing to do so. A win rate average, though, will at least show you how many other merchants are succeeding thanks to that software.

Chargeback management software is one great way to keep your chargebacks in check and keep your business moving forward. Y2 Payments has a robust, real-time system that helps you look closer at what’s happening and assists with chargeback management, something that could save you time and money. To explore what Y2 Payments has to offer, please contact us today.

Do These Three Things Before You Buy IT Chargeback Software

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In a recent ClearSale survey, 81% of customers surveyed said they would fill out a chargeback request out of sheer convenience. The idea that customers would initiate a chargeback rather than taking the steps necessary to contact the merchant is terrifying for most merchants because chargebacks are incredibly expensive. 

Not only do you lose the merchandise and the money, but you also face chargeback fines. More than that, though, you lose valuable time trying to deal with the chargeback. That’s time you could have spent on improving your product line, customer service, or your store as a whole. All of that makes software for chargebacks – a valuable IT solution to the problem – is in great demand today.

What is Chargeback Software?

Chargeback software is an IT option that helps you reduce the number of chargebacks you see and win the disputes that have already been filed against you. Different providers offer different options. Some focus on an alert network that allows you to see the moment a chargeback has been filed against you. Others, though, offer turnkey services allowing you not only to see when a charge has been filed, but also follow-up steps to help you win your case. 

The Best Chargeback Software  

Does this sound like the solution your business needs now? There are many that claim to be the best IT chargeback software on the market today, but few live up to that claim. As you try to evaluate what’s out there, be sure you consider the following aspects. 

  • Look for an IT solution that actually addresses your problem. Do you want something that just intercepts chargebacks or are you looking for a way to fight them? Make sure you know what you want out of a piece of software before you buy.
  • Look for one with robust data. You’re never going to get on top of your chargeback problem if you don’t get some data. Make sure your software solution identifies the source of the chargebacks so you know more about how to adjust your company policies. 
  • Look for one that saves you money. If it’s too expensive, you’re not really doing anything for your company, so make certain you understand whether a monthly service fee is involved or whether it will cost you on a case by case basis and whether that makes financial sense for your company. 

Chargebacks happen, but they don’t have to be so pervasive with solutions like chargeback software available today.  For information on how Y2Payments system works, give us a call today at 888-693-1850.